Beacon Media + Marketing Awarded 2023 INC 5000 + 2023 Communicator Awards For Best Website in Healthcare Category + Best UX Design + 2024 Communicator Awards for Visual Appeal + UX Experience in Healthcare and Construction + 2023 Clutch Champion Award

Young people high five in a circle.

Juneau Youth Services

A New Brand, New Website and New Strategy Helped this Client Hit the Reset Button

Meet Our Client

Juneau Youth Services (JYS) is a comprehensive mental and behavioral health provider in Southeast Alaska. It offers emergency, residential and community-based programs to at-risk young people. It’s been operating since 1961, but when it came to Beacon Media + Marketing, it was struggling with company identity. After providing so many different services over the years, the brand appeared dated and disjointed. It had affected not just public perception, but the culture of the team.

The Marketing Challenge

JYS was a full-service client. We started with a consultation process, to figure out exactly what the company was in the past, what it was in the present, and what it was hoping to be in the future. This led to a total overhaul of the brand, to breathe new life into the public image, as well as an extensive website redesign, with a particular focus on enhancing the user experience. We also developed a comprehensive marketing strategy to launch the new brand and educate the community about the JYS philosophy and the different ways the different ways JYS could improve their lives.

Screenshot of marketing work for Juneau Youth Services.

How We Got Results

First, we crafted a new logo, which is designed to demand attention while referencing specific imagery that communicated the JYS philosophy. The final product is clean, modern, and visually arresting. It symbolizes strength, guardianship, and a passion for Alaska.

Second, in redesigning the website, we paid close attention to the kinds of things users would need to find straight away. As a result, the home page included curated content delivered in an engaging, approachable aesthetic. This allows for a streamlined user experience.

Third, our inbound strategy accomplished the objective of attaining higher brand engagement. We prioritized platforms that allowed for personalized messaging and quality analytics to ensure we could measure our success, so we landed on Facebook and Google Ads.

We couldn’t be happier with the results:

  • 62% increase in web traffic in the first week after launch
  • 39% decrease in bounce rate, indicating stronger engagement
  • 85% increase in new visitor traffic, bringing new people to the site
Quote icon

“Oh… my…. goodness!!!!  All I can say is you nailed it!!!  Our message is clear, the message is welcoming and hopeful, and it’s very personal and without doubt, professional!!!  

Katie KostelykKatie KostelykJuneau Youth Services

Face to face. Zoom. Phone. Email. Whatever you’re comfortable with.
Give us a call at (907) 563-6008 or fill out the form below for a free consultation.