What Is Marketing ROI (And Why Does It Matter?) If you’ve ever asked, “Is all this marketing actually doing anything?” — you’re already thinking like a strategist. That’s where marketing ROI comes in. Return on investment (ROI) is the most important key metric in your marketing toolbox. It tells you whether your marketing campaigns are…
digital marketing
What Is Realistic Marketing ROI?
Why “Realistic ROI” Is the Wrong Question (But Still Worth Asking) If you’re asking, “What kind of return should I expect from my marketing?” you’re not alone. It’s a common, valid question—and one with a complicated answer. That’s because the idea of a “realistic marketing ROI” depends entirely on your goals, business model, timeline, and…
How can I Quantify Staff Retention and Morale as Marketing Value?
When we think about marketing value, our minds often jump to external metrics: website traffic, lead conversion rates, and cost per acquisition. These numbers are vital, but they only tell part of the story. An often-overlooked goldmine of marketing value lies within your clinic’s walls: your staff. High staff retention and strong morale are not…
What Makes Beacon Different? Check Out These 10 Reasons That Make Us Stand Apart from Other Agencies
Would you ever purposely choose conformity over authenticity? It feels like a simple answer. I believe that in a perfect world, we’d all happily choose the latter. We all appreciate uniqueness, individuality, and authenticity. These qualities are what make someone, or something, stand out to us because they’re what make us come alive. Because it’s…
Thinking of Hiring Beacon? Here’s What It’s Really Like to Work With Us
So, What’s It Like to Work With Beacon? We get this question all the time — and honestly? It’s one of our favorites. Imagine a marketing agency where ideas bounce between time zones, strategy decks come with emojis, and brainstorms happen over Zoom with pets occasionally crashing the call. We’re not gathered around a whiteboard;…
Measuring VOI in Behavioral Health Marketing
For decades, Return on Investment (ROI) has been the gold standard for measuring marketing success. It’s a straightforward formula: did the revenue generated from a campaign exceed its cost? While this metric is essential, it falls short in sectors where value isn’t purely financial. In behavioral health, success is measured not just in dollars, but…
ABA Therapy Marketing: Key Strategies to Connect With Families Seeking Autism Support
As a marketing leader who’s worked with many mental and behavioral health executives, I understand the unique challenges and tremendous responsibility that come with promoting ABA therapy. If you’re reading this as the CEO or owner of an ABA therapy clinic, you already understand that marketing in your field is about much more than visibility…
How Is AI Voice Search Rewriting the Behavioral Health Marketing Playbook (And What You Should Do About It)?
Is the Search Revolution Already Here? YES, it is! Picture this: Your potential client is driving to work, asking Siri about “best ADHD treatment centers near me.” Meanwhile, another client is at home, using Google’s visual search to identify therapy approaches from an infographic they saw on social media. A third person is having a…
Are you preparing for a future where AI-first communication isn’t optional but expected? If not, you should be!
Let me ask you something: When was the last time you called customer service and genuinely preferred waiting on hold to speak with a human over getting instant help from a well-designed AI system? If you’re like most people, that answer might surprise you. Here’s the reality we’re facing in behavioral health: Your patients are…
Discovering Your Unique Value Proposition in Behavioral Health (and How to Share It with the World)
Whether you have three clinic locations or ten, your unique value proposition (UVP) is what sets you apart from competitors and positions you as the right choice for a specific audience. But how do you figure out what makes your clinic truly unique? And once you’ve identified it, how do you communicate it effectively online…
AI Chatbots and Automation for Behavioral Health Marketing
Enhancing Customer Engagement and Conversions on Your Website Let’s talk leader-to-leader for a moment. As the CEO of a multi-location behavioral or mental health practice, you’re balancing a lot—clinic consistency, team management, and of course, making sure patients have the best possible experience whether they walk in the front door or land on your website…
Personalization at Scale: AI-Driven Strategies for Targeted Marketing
Personalization is at the heart of effective marketing today, driving deeper customer engagement, building loyalty, and increasing conversions. It’s a proven method to engage customers, foster loyalty, and drive conversions. Yet, achieving personalization at scale—creating customized experiences for 50 or even 100’s of customers—is a daunting challenge. Enter artificial intelligence (AI), a tool that has…